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Warranty

DGN Gadgets warrants that our products will be free from defects in materials and workmanship. DGN Gagdets will, at its sole option, repair or replace any defective product with the same product or one of equal or lesser value during the warranty term. If after verifying and you found out that your DGN Gadgets product is defective and requires replacement, you may contact us through our Return or Exchange request on the product’s support page, or contact us at support@dgngadgets.com

FAQs:
    1. What isn’t covered by the warranty?
      • Purchases from unauthorized resellers
      • Improperly operated devices
      • Lost or stolen products
      • Purchases made over 12 months ago (unless otherwise stated)
      • Non quality-related issues (after 30 days of purchase)
      • Free products
    2. When does the warranty begin?
      • It begins the day you place your order.
    3. How do I claim the warranty?
      • Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions. 
        If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at support@dgngadgets.com
    4. What is a valid proof of purchase?
      • Your order number for a purchase made through DGN Gadgets

    5. What if I don’t have any proof of purchase?
      • If you made your purchase through DGN Gadgets, we may be able to locate your order using your email address, name or shipping address.
      • If you made your purchase through an authorized DGN Gadgets Reseller, you may contact the Reseller to see if they can provide a copy of your receipt.
      • If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.

    6. Will the warranty be renewed if my product is replaced?
      • The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.

EXCLUSIONS

DGN Gadgets' One-Year Limited Warranty does not cover misuse, accident, or abuse; damage to any non-DGN Gadgets product, including, but not limited to device damage or loss of data; customized or custom printed product; product purchased through unauthorized re-sellers, deal sites, liquidation sites, auction sites, promotional items; or incidental or consequential damages. You specifically agree that DGN Gadgets shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on any DGN Gadgets product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Except as set forth above, DGN Gadgets makes no express or implied warranties and DGN Gadgets expressly disclaims any and all warranties including any warranty of quality, merchantability, or fitness for a particular purpose. Some jurisdictions do not allow the exclusion of implied warranties or limitation on how long an implied warranty may last, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state (or by country or province).

For consumers who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations.

LIMITATION OF LIABILITY

IN NO EVENT SHALL DGN GADGETS, ITS OFFICERS, DIRECTORS, DISTRIBUTORS, SUPPLIERS, OR AGENTS (COLLECTIVELY "COMPANY") BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF ANY DGN GADGETS PRODUCT, INCLUDING, WITHOUT LIMITATION, DEVICE DAMAGE, DATA LOSS, OR LOSS OF USE OF ANY PRODUCT, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF COMPANY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

Please be assured that support for DGN Gadgets products remains available through the existing DGN Gadgets support channels, and that we will continue to honor all valid warranties for DGN Gadgets products.

For more information: Email us at support@dgngadgets.com